Forum - View topicIntermittent email issue
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daedelus
 Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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I just wanted to report an issue I'm having with Topic reply emails. Starting about 36 hours ago, I stopped receiving emails from approx. 4 different threads I'm watching/participating. In the past, this would occasionally happen to one thread, but as soon as I visited said thread, the emails would resume. So far, this has not worked.
Are there any email problems going on with the site, or am I just an unlucky person? |
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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UPDATE:
Now I'm not receiving any emails for any topics I'm watching. They aren't being caught by a spam or junk filter either. UPDATE 2: Well, whatever it was, it seems everything is back to normal... whew! |
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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Well, I'm going to give this thread a bump because the issue has cropped up yet again. Starting Friday morning, I haven't received any topic reply emails.
Hmm. Could this be a sort-of annual glitch? |
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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It has now been one week and I still am not receiving topic reply emails.
Is it just me, or is there a problem with the site? This is definitely not a situation where someone needs to drop everything and address it, but could someone at some point check the system to see if there is a problem? It is a hotmail account, so there is no spam filter. I get everything and then decide if it is junk or not. There is simply nothing being sent, at least from my perspective. |
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Shiroi Hane
Encyclopedia Editor
 Posts: 7584 Location: Wales |
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No-one else has reported a problem thus far..
I assume you've checked the junk mail folder in Hotmail? Have you tried adding [email protected] to your contacts? |
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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Yeah, I've checked everything on my end. I opened the hotmail account specifically for ANN, so that do not reply address is one of only two contacts on that account. I am receiving other email, just none from ANN.
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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Two weeks and counting.
I did get one email Monday morning at 12:31am from the Your Avatar thread, but nothing since. |
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Annf
Posts: 578 |
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I stopped receiving emails for watched threads a couple of months ago, myself. No idea what the issue is. No junk mail folder filtering on my end, and the account works when I test it.
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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Three weeks and counting.
I see that at least one other user has the same problem. Perhaps the fact that ANN needs new hardware has something to do with it? Anything's possible at this point. |
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Dan42
Chief Encyclopedist
 Posts: 3792 Location: Montreal |
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The problem is that hotmail is bouncing our notification emails. I tried to fix the problem but that backfired hard. So at this point the only suggestion I can make is to stop using hotmail.
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Annf
Posts: 578 |
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For the record, my account isn't with hotmail, but with Roadrunner, my ISP. Though they may be bouncing also for all I know.
However, on that topic, just as of a day or two ago I've started receiving notifications again for the first time in months. Dunno if someone here changed something or not, but figured I'd report. |
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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Perhaps I should contact support for hotmail and knock some heads together. EDIT: Well, I just sent a message to Windows Live support detailing the issue. Let's see what, If anything, they have to say. |
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Shiroi Hane
Encyclopedia Editor
Posts: 7584 Location: Wales |
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None of the ANN servers are on any of the major spamlists like SORBS. IIRC this sort of thing can happen with Hotmail if a few people click "this is spam" on an email from ANN. Or am I thinking of AOL? I certainly remember them struggling with this at Futurequest a numer of years ago, and the mail servers at the ISP I work for used to have problems with mail to and from Hotmail due to SORBS listings.
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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Well, it seems that Windows Live now has a support forum. I joined and have detailed the problem on a thread where other people have had mail bounced back. Hopefully, they can help.
I had this same problem with my previous account here with an AOL address. I am reluctant to switch to my AOL email here for fear that this will happen again. |
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daedelus
Posts: 743 Location: Texas City, TX (ajd: 6/11/05) |
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I have been contacted by a Windows Live support tech. She wanted a copy of the email that was bounced and it's final destination. I don't know if that could be supplied by Dan 42, but if possible, it may help. I did give them a copy of one of only three emails that actually got to me in the past 4 weeks.
I guess we'll see. Oh, and they wanted to know if any other members here w/hotmail are also having this issue, so if you are, please speak up. Thanks. |
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