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Is ANN's news submission email address working?




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Kendall TV



Joined: 02 Feb 2022
Posts: 48
PostPosted: Sat Mar 05, 2022 3:08 am Reply with quote
I tried emailing ANN's email address for news submissions, press releases, etc. listed here but I received a bounce message 2 hours later. Any idea why?

Alternatively, is there a thread here in the forums dedicated to submitting news? I see that the instructions say 'Do not submit news in the forum' but they also say 'If we receive a public tip ... from our forums'. So presumably some people do submit news somewhere here in the forums?
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10468
Location: Do not message me for support.
PostPosted: Sat Mar 05, 2022 11:26 am Reply with quote
Hi Kendall,

What was the error message you received when you sent to [email protected] ? As far as we know, the address is working fine.

Our newsroom staff don't monitor the forum anywhere near 24/7, but they monitor [email protected] 24/7. If they see something in the forum, they'll report on it, and they'll credit the person who submitted it, but there's a good chance they won't see it right away. Most often the newsroom staff is monitoring talkback conversations related to already posted news articles, so they might notice a correction or addition in those conversations.

-t
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Kendall TV



Joined: 02 Feb 2022
Posts: 48
PostPosted: Wed Mar 09, 2022 3:52 am Reply with quote
Sorry for the delay in replying. Here is the error message:

Quote:
We're writing to let you know that the group you tried to contact (newsroom) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

* You might have spelled or formatted the group name incorrectly.
* The owner of the group may have removed this group.
* You may need to join the group before receiving permission to post.
* This group may not be open to posting.

If you have questions related to this or any other Google Group, visit the Help Center at https://support.google.com/a/animenewsnetwork.com/bin/topic.py?topic=25838.

Thanks,

animenewsnetwork.com admins
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10468
Location: Do not message me for support.
PostPosted: Wed Mar 09, 2022 12:49 pm Reply with quote
the e-mail address was [email protected], right ?

I've tested that e-mail just now, sending e-mails from three other addresses on other domains, and it seems to work fine.

There's the possibility that the fact that you're using a VPN service might have you tripping a spam filter.

Did you send it through the e-mail address attached to this forum profile (Lo*******y@o******.com) ? If you sent it from another address, can you let me know the address (by PM if you want to keep it private).

-t
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Kendall TV



Joined: 02 Feb 2022
Posts: 48
PostPosted: Thu Mar 10, 2022 6:11 am Reply with quote
Yes, I was sending to newsroom@.

I'm pretty sure my VPN was on at the time so you're probably right about that tripping a spam filter.

I didn't send from the email address I use for this forum (Lo*******y@o******.com). I used a different one. And now that I think about it, that address contains a 'sensitive' word that may have also tripped a spam filter.

It's no big deal. I'll make sure I disable my VPN and send from another email address next time, and if I still get an error I'll let you know. Thanks for the help.
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10468
Location: Do not message me for support.
PostPosted: Thu Mar 10, 2022 9:55 am Reply with quote
Can you PM me the address you are sending from. I'll check to see if it was blocked.
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GracieLizzy



Joined: 26 Sep 2006
Posts: 551
Location: Sunderland, England, UK
PostPosted: Wed Apr 20, 2022 4:12 pm Reply with quote
I've just gotten this too, and I don't have a VPN. I am a gmail user:

Quote:

Hello [REDACTED]@gmail.com,

We're writing to let you know that the group you tried to contact (newsroom) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

* You might have spelled or formatted the group name incorrectly.
* The owner of the group may have removed this group.
* You may need to join the group before receiving permission to post.
* This group may not be open to posting.

If you have questions related to this or any other Google Group, visit the Help Center at https://support.google.com/a/animenewsnetwork.com/bin/topic.py?topic=25838.

Thanks,
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GracieLizzy



Joined: 26 Sep 2006
Posts: 551
Location: Sunderland, England, UK
PostPosted: Fri May 20, 2022 4:29 am Reply with quote
Still getting this. I have tried with both my Gmail and Yahoo Mail accounts
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10468
Location: Do not message me for support.
PostPosted: Sat May 21, 2022 12:58 pm Reply with quote
Resolved.
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