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Problems with fast.animenewsnetwork.com?




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Jedi General



Joined: 27 Nov 2006
Posts: 2485
Location: Tucson, AZ
PostPosted: Mon Dec 17, 2007 2:29 pm Reply with quote
Hey, is anyone else experiencing intermittent slowness issues with the "fast" server? I've been having problems for the last couple of days. It feels almost as if I'm on the "regular" server at times.
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10471
Location: Do not message me for support.
PostPosted: Mon Dec 17, 2007 3:43 pm Reply with quote
That's not good at all. Can you tell me around what times it's been happening, if it happens on one page and then is fine, of if it continues for a couple minutes?

Has anyone else had this problem?

-t
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Mylene



Joined: 07 Feb 2006
Posts: 2792
Location: Indiana
PostPosted: Mon Dec 17, 2007 4:06 pm Reply with quote
I've also been having this problem, although for me it's been even slower than the non-subscriber server usually was. There hasn't been any specific areas of the site where it's better or worse--forums, news, encyclopedia, all have been equally slow with little difference from one page to another. As for specific timing, it's felt fairly constant for me since yesterday, possibly as early as Saturday night, I can't quite recall.
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10471
Location: Do not message me for support.
PostPosted: Mon Dec 17, 2007 4:13 pm Reply with quote
Found the problem, something was up with the database, so it affected all the servers. Unfortunately the DB is our weak point, if there are problems there, everything is slow.

Everything should be good now though.

-t
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Mylene



Joined: 07 Feb 2006
Posts: 2792
Location: Indiana
PostPosted: Mon Dec 17, 2007 4:45 pm Reply with quote
tempest wrote:
Found the problem, something was up with the database, so it affected all the servers. Unfortunately the DB is our weak point, if there are problems there, everything is slow.

Everything should be good now though.

-t


It's still just as slow on my end, unfortunately.
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10471
Location: Do not message me for support.
PostPosted: Mon Dec 17, 2007 5:30 pm Reply with quote
It was flying when I left it, and now it's all slow.

We're going to continue working on it. WWW is down, but because of the low user load we'll probably keep fast up unless we need to restart the DB server. That would only be for a few seconds..

-t
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selenta
Subscriber



Joined: 19 Apr 2006
Posts: 1774
Location: Seattle, WA
PostPosted: Mon Dec 17, 2007 5:42 pm Reply with quote
Personally, I've been experiencing a considerable slowdown on fast trying to access the base forum page (say, by clicking on the forum tab). It can't even connect me to the page, it just times out. My connection across the site is roughly the same as it was before fast, but considerably slower at times within the forums.
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Keonyn
Subscriber



Joined: 25 May 2005
Posts: 5567
Location: Coon Rapids, MN
PostPosted: Mon Dec 17, 2007 6:00 pm Reply with quote
It's been slow off and on for me today and I'm not even using fast at the moment. This thread loaded fine but my last attempt to load the index took a good 3 to 4 minutes.
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10471
Location: Do not message me for support.
PostPosted: Mon Dec 17, 2007 6:57 pm Reply with quote
Okay, we think the problem has been identified and fixed. Dan spent the last couple hours working with the database and identified what seems to have been causing the problem and corrected it.

We apologize for all the slowness.
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