Forum - View topicNEWS: Evangelion #1 at Amazon - Sort of...
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kureejiieshi
Posts: 4 Location: Stroudsburg,PA |
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My biggest tif is with FYE.
They had a marked special on there site that labeled the boxset as $9.99 on a special promo price. I contacted the customer service people before ordering and they said yes indeed that was the price. So I ordered, 5 copies, because hell they varified it. Then they send me an email saying it's 'back ordered'. Which is common with FYE... but I double checked and customer service sent me another e-mail saying that 'Yes your order has been processed and don't worry, we'll ship your items as soon as they come back into stock.' So I asked them when the shipment was coming in. They again replied "We've contacted the company and are waiting on the shipment now." So it was a couple of weeks and I kept checking the status on the site and then finally this weekend the item is listed again as 'In Stock', however they didn't readjust the price yet from the promo they had. Then they pulled the item and emailed me saying 'Sorry for the inconvieniance we aren't carrying this item anymore. You're card has been credited.' The main bullshit is that I've 5 weeks of emails saying that yes the offer was valid and not to worry that I'm getting it. I paid via gift card which has since been used up and thrown down one of those little slots in store. WTF... putting the money back on my gift card is basically throwing it away... after 5 weeks of promises I want the dvds. People who did the amazon thing... it was worth a shot... but the situtation with FYE is a different story. Is anyone else getting fucked over by FYE on this item now that Amazon got away with backing out of their mistake? |
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Swordfish_II
 Posts: 617 |
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They're releasing these sets less than a year or two after they just released the single volumes. And don't shop at Suncoast. Wal-Mart had the EVA thin pack for $45. |
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Kouji
 Posts: 978 |
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jtnishi
Posts: 62 |
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Sorta reminds me of Outpost/Fry's last month mispricing the Saikano series box at $19.99. The difference is that if you didn't know that the retail price of the box was $79.95 and was still relatively new, it'd be easy to believe that the price was actually correct. Also, the box was priced at $19.99 at the retail store, so there was another way to get the box.
As I remember it, it took Fry's the better part of a month to fix that. And if Saikano had been a more popular series, I'm sure that there would've been a bigger pile of people jumping on that. This type of stuff happens all the time. There are piles of people on sites like slickdeals and fatwallet that continuously try to work these misprices. |
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Colonel Wolfe
 Posts: 370 |
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The problem is that Online Stores are no different than your average Brick and Mortar store. If the store is based in the United States they are required under Federal Law to honor the advertised prices. Since the advertised price was an online retailer makes no difference. A website's advertised price works the same way as a retailers circular ad.
Here in Michigan, a business is required to sell an item at an advertised price. If they don't, they can be held liable in a civil claims court for actual damages or $250, whichever is higher. This is built into our price scan law. A price found on a website is the same as picking up a circular ad with an advertised price. That business is then required to honor that price at the time of your checkout. Those people that ordered those sets can actually take Amazon.com to court and have a good chance of winning a claim against Amazon. |
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RadicaLElly
 Posts: 194 Location: Coral Springs, FL |
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Haha... a friend of mine noticed this and tried to order several of these boxes (many were intended to be headed for ebay)
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Colonel Wolfe
Posts: 370 |
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Something like this I think Amazon could have limited the boxed sets to one per customer from all of those who ordered them.
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Brians9824
Posts: 281 |
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Sorry Colonel Wolfe but the your information is incorrect. Law's for online stores are very different then physical stores. Amazon.com has already been sued in small claims court over a price mistake and the courts ruled in their favor. Also by signing up for a amazon.com account you agree to abide by there pricing rules which state that if their incorrect price is lower then the correct price they can cancel the order. That is legally binding whether you read it or not. http://lists.essential.org/pipermail/ecommerce/2003q1/000903.html |
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blcskate
Posts: 10 Location: PA |
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I ordered Samurai 7 Vol. 3 Limited Edition on Amazon for 16.99. Normally 49.99 and they honored that. It was an obvious mistake but I got two limited copies for 16.99 each. Can't beat it. I kept one and sold the other on half.com and the profit almost covered my copy. The price was fixed two days later.
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Colonel Wolfe
Posts: 370 |
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While it may true, each state has its own rules regarding small claims against an advertisers listed price. Not every has its own rules. It depends on the state where a customer lives. For example, if a customer who lives in Montana, and say Montana has a law that says a consumer can take a business to small claims court if an advertiser lists a price for a piece of merchandise for a price and that Montana law says tyhat a consumer has take a business to court if they advertise a low price and the business says that they won't honor it. Then, in the state where that order was placed that business whether it's an online business or brick and mortar business would be required to honor that price. |
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Brians9824
Posts: 281 |
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Just because a law allows a company to be sued over a price disagreement doesnt mean they will win. With a previous court ruling in favor of amazon there is now some precedent for that type of lawsuit. There are also federal laws in place that have precedence over state laws. Those laws ARE different for online stores with no physical shops then for stores like best buy who use online sales.
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Colonel Wolfe
Posts: 370 |
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It doesn't really set a precedent, it was just a small claims court. It wouldn't become a precedent unless it went to either the state supreme court or the US supreme court.
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Highwayman
Posts: 12 |
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all court cases set a precident, a higher court can overrule a lower court of course, but higher courts can base their decisions on the precident set by lower courts and usually will unless they really disagree with it. However not all small claims courts cases are recorded the way proper courts cases are meaning the precident could be meaningless.
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Talon87
Posts: 89 |
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Not sure if similar complaints have yet been voiced, but I ordered one copy of this product on January 1, 2006 and it still hasn't even shipped from Amazon. Originally said "ships in 8 to 11 days". Then they changed it to "8 to 12 days" after e-mailing me, "We're going to delay your product." I check today, and any mention of a "when you can expect this product to arrive" tidbit has been stripped from the product information page. In other words, Amazon has been low on this product for quite a while I think, so really, whether they had caught this glitch in 5 hours or 5 days wouldn't have made any difference -- the people who ordered a $5.99 copy were standing in line behind me and God knows how many other people who had ordered their own copies weeks earlier.
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SecretSquirrel
Posts: 6 |
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I love it when people don't even read the TOS.. it really comes back to bite them.
You agreed to these conditions when you signed up. END OF STORY. |
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