Forum - View topicTwo Easy Fixes
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chris keck
 Posts: 96 Location: Rhode Island, U.S. |
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mina-san,
I'd like to suggest two simple changes to the encyclopedia page format that would eliminate (or at least greatly reduce the confusion) of new users. It seems like at least once a week someone posts asking how to rate an anime or manga title (such as totodile1's recent post). There aren't any obvious instructions on the encyclopedia page that you have to become a member, add it to My Anime...etc. I suggest that the My Anime link on the upper right be changed from just "add this title to My Anime" to something like "To add your rating first add this title to My Anime". Making it a larger font would help too. The other thing that could be addressed with a simple change is people posting what are considered small errors - ones that should be reported through the "Report an error on this page" button. Unfortunately, unless there is almost no information on the page the Report error button will be below the bottom of the screen. If there is a lot of information on the page you have to scroll down quite a bit to find it. If the Report error button was moved to the top of the page it would be much more obvious. Perhaps at the top of the right column. chris keck Last edited by chris keck on Sat May 14, 2005 9:33 pm; edited 1 time in total |
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kusanagi-sama
 Posts: 1723 Location: Wichita Falls, TX |
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No, there is no need to fix things. People are just too stupid too look for themselves and pay attention.
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Michi
Encyclopedia Editor
 Posts: 741 Location: Los Angeles, CA |
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Is it really that much of a problem? I don't think the format needs to be changed because people are too lazy to actually try and figure things out on their own.
 ; Not meaning to be rude...
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Godaistudios
Posts: 2075 Location: Albuquerque, NM (the land of entrapment) |
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Well, there is a difference between reducing confusion, and outright laziness. My current job deals with both types of customers on a regular basis, so I can usually tell the difference between the two. Anything that reduces confusion and prevents fewer questions (if it is in fact easy to implement) at least deserves fair consideration. Granted, it may not be the best solution, but basing it on the sole reason of laziness doesn't seem a fair way to pass judgement. It seems he at least gave some logical reasons to consider it, and I do find that they carry some merit. Last edited by Godaistudios on Sat May 14, 2005 9:56 pm; edited 1 time in total |
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kusanagi-sama
Posts: 1723 Location: Wichita Falls, TX |
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If I were customer service, I would ignore the fixes requested by customers asking for them who were just plain lazy. Fixing something something that is confusing for users makes more sense.
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Michi
Encyclopedia Editor
Posts: 741 Location: Los Angeles, CA |
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I understand that, but is it really causing so much confusion that it should be changed? Or is it just a handful of users that just aren't looking hard enough? I've been on so many forums where the most obvious things still have people coming in and asking "How do I do this?" when if they had just actually looked at the options available to them they could've figured it out instead of having someone hold their hand through the website. x_X |
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Godaistudios
Posts: 2075 Location: Albuquerque, NM (the land of entrapment) |
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Well, it may not get asked "every" week, but in the length of time I've been on here, I've seen enough questions on how to do things that I can't help but wonder if his suggestions might be worth considering.
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chris keck
Posts: 96 Location: Rhode Island, U.S. |
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To Godaistudios,
Thank you for your considerate remarks about my ideas. I'm glad the ANN has at least one member who is open to ideas for improving the site. chris keck |
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