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Kid Ryan



Joined: 16 Mar 2008
Posts: 506
Location: Sacramento, California
PostPosted: Tue Dec 31, 2013 2:52 pm Reply with quote
Why am I not getting e-mails whenever someone makes a new post in a thread/topic that I am watching?

Note: Yes I do have Always notify me of replies enabled, and I know I am watching the threads/topics I post in.
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st_owly



Joined: 20 May 2008
Posts: 5234
Location: Edinburgh, Scotland
PostPosted: Tue Dec 31, 2013 3:02 pm Reply with quote
Have you checked your spam folder?
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mdo7



Joined: 23 May 2007
Posts: 6372
Location: Katy, Texas, USA
PostPosted: Tue Dec 31, 2013 4:06 pm Reply with quote
Toddler Naruto wrote:
Why am I not getting e-mails whenever someone makes a new post in a thread/topic that I am watching?

Note: Yes I do have Always notify me of replies enabled, and I know I am watching the threads/topics I post in.


as st_owly said, check your spam, it might be in there.
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Kid Ryan



Joined: 16 Mar 2008
Posts: 506
Location: Sacramento, California
PostPosted: Tue Dec 31, 2013 11:41 pm Reply with quote
I already checked my spam folder, still no e-mails. This has been an issue going on for many months, not new.

I hope someone out there can explain what's going on (or how to fix this?)
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mdo7



Joined: 23 May 2007
Posts: 6372
Location: Katy, Texas, USA
PostPosted: Wed Jan 01, 2014 12:38 am Reply with quote
Toddler Naruto wrote:
I already checked my spam folder, still no e-mails. This has been an issue going on for many months, not new.

I hope someone out there can explain what's going on (or how to fix this?)


hm, I don't have any other explanation for ya, try using a different email address (go to forum setting under forum tab and click on "go here to change your email address or password") and imput the new email address and see if any email notification goes through that. If it doesn't work, then that's the best I can give ya.
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Kid Ryan



Joined: 16 Mar 2008
Posts: 506
Location: Sacramento, California
PostPosted: Thu Jan 02, 2014 4:19 am Reply with quote
mdo7 wrote:
Toddler Naruto wrote:
I already checked my spam folder, still no e-mails. This has been an issue going on for many months, not new.

I hope someone out there can explain what's going on (or how to fix this?)


hm, I don't have any other explanation for ya, try using a different email address (go to forum setting under forum tab and click on "go here to change your email address or password") and imput the new email address and see if any email notification goes through that. If it doesn't work, then that's the best I can give ya.


That didn't work sadly, but thanks for trying to help.

Hopefully someone else here will figure it out.
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mdo7



Joined: 23 May 2007
Posts: 6372
Location: Katy, Texas, USA
PostPosted: Fri Jan 03, 2014 3:56 pm Reply with quote
Toddler Naruto wrote:

That didn't work sadly, but thanks for trying to help.

Hopefully someone else here will figure it out.


OK, that's weird. The only last explanation I could think of is maybe when you set up the firewall to target something but accidentally block ANN email as a by-product when setting up the firewall. The firewall setup is too complicated for me to understand so you're going to need to test the email by using another IP address or turn off the firewall to see if it work.
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nobahn
Subscriber



Joined: 14 Dec 2006
Posts: 5147
PostPosted: Fri Jan 03, 2014 5:49 pm Reply with quote
mdo7--

If Toddler Naruto has webmail, then fiddling with the firewall won't work.
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mdo7



Joined: 23 May 2007
Posts: 6372
Location: Katy, Texas, USA
PostPosted: Fri Jan 03, 2014 6:42 pm Reply with quote
nbahn wrote:
mdo7--

If Toddler Naruto has webmail, then fiddling with the firewall won't work.


I have seen anti-virus software (Norton and Mcafee) scanning webmail. So I thought it could be possible firewall can effect incoming email. That's my 2 cent, I could be wrong, but I'm just giving Toddler Naruto my 2 cent.
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nobahn
Subscriber



Joined: 14 Dec 2006
Posts: 5147
PostPosted: Fri Jan 03, 2014 7:58 pm Reply with quote
mdo7--

Hmmm, interesting.
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3791
Location: Montreal
PostPosted: Sat Jan 04, 2014 12:08 pm Reply with quote
At least I can confirm that the mails are not bouncing back to us.
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mdo7



Joined: 23 May 2007
Posts: 6372
Location: Katy, Texas, USA
PostPosted: Sat Jan 04, 2014 3:08 pm Reply with quote
Dan42 wrote:
At least I can confirm that the mails are not bouncing back to us.


What do you think is causing this? Can firewall that integrate with webmail affect incoming email??
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Kid Ryan



Joined: 16 Mar 2008
Posts: 506
Location: Sacramento, California
PostPosted: Sun Jan 05, 2014 1:35 am Reply with quote
Nope definitely not a firewall/antivirus or anti whatever problem. I only have Windows Firewall installed/running, nothing else.

As far as webmail, I am using gmail, what other way of email is there?

I have bad feeling I might have to abandon this account and create a new one, sigh.
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mdo7



Joined: 23 May 2007
Posts: 6372
Location: Katy, Texas, USA
PostPosted: Sun Jan 05, 2014 2:50 am Reply with quote
Toddler Naruto wrote:
Nope definitely not a firewall/antivirus or anti whatever problem. I only have Windows Firewall installed/running, nothing else.

As far as webmail, I am using gmail, what other way of email is there?

I have bad feeling I might have to abandon this account and create a new one, sigh.


Other then gmail, try using other email (ie: Yahoo) and test it out. If that doesn't work, then turn off the Window firewall (be cautious that turning off the firewall will leave you vulnerable to viruses and hackers) and see that will help.
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10456
Location: Do not message me for support.
PostPosted: Mon Jan 06, 2014 3:08 am Reply with quote
We discovered a problem on our end that is probably responsible for this. It's easy to fix and will be taken care of soon.

-t
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