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how do you vote on the ,User Ratings? can you?




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jagozon



Joined: 09 Jan 2005
Posts: 76
Location: Dallas,Texas
PostPosted: Fri Jan 21, 2005 12:24 am Reply with quote
Hi
i was wondering if anybody new how to vote ,or if you could vote,on the user ratings of anime in the encylopedia?
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Tony K.
Subscriber
Moderator


Joined: 18 Nov 2003
Posts: 11450
Location: Frisco, TX
PostPosted: Fri Jan 21, 2005 12:47 am Reply with quote
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dormcat
Encyclopedia Editor


Joined: 08 Dec 2003
Posts: 9902
Location: New Taipei City, Taiwan, ROC
PostPosted: Fri Jan 21, 2005 12:49 am Reply with quote
1. Find an anime title.

2. Log in.

3. At the upper right corder, you'll see several links:

My Anime
add this title to My Anime
Have you seen this?
want to / some / all


Click want to / some / all depending on whether you have watched it completely or not.

4. If you clicked "some" or "all," the message changes to

(some)
This title is in Seen some
So, have you finished this anime?
yes, I've seen all of it
no, but I want to rate it


(all)
This title is in Seen all
Since you have seen this anime, do you want to rate it?


5. Click on "rate" then follow on screen instructions.

Tony K. wrote:

I've found an older one... Razz

I'm tired of giving instructions like this. Mark it sticky, please.
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jagozon



Joined: 09 Jan 2005
Posts: 76
Location: Dallas,Texas
PostPosted: Mon Jan 24, 2005 10:36 pm Reply with quote
Ok,
got it, thanks.
and i have another question ,
how do you get a icon,on the stuff you post?
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dormcat
Encyclopedia Editor


Joined: 08 Dec 2003
Posts: 9902
Location: New Taipei City, Taiwan, ROC
PostPosted: Mon Jan 24, 2005 10:53 pm Reply with quote
jagozon wrote:
how do you get a icon,on the stuff you post?

God, you alone asked two of the most notorious n00b questions. Please try to find the answer yourself before starting asking around.

This thread tells you how to set up an avatar.
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chris keck



Joined: 22 Dec 2003
Posts: 96
Location: Rhode Island, U.S.
PostPosted: Tue Jan 25, 2005 9:28 am Reply with quote
Dormcat,

dormcat wrote:
God, you alone asked two of the most notorious n00b questions. Please try to find the answer yourself before starting asking around.


You're out of line here. Rather than insulting your users why not provide adequate instructions on how to use the website. Asking how to vote is not a "n00b" question. Until you have; 1. registered, 2. logged in, and 3. added a title to your "My Anime" list there is nothing on the Encyclopedia page to tell you how to vote on it.

If as you say these are "two of the most notorious n00b questions" why don't you have anything covering them in the FAQ?

I commend the creators of the ANN Encyclopedia for creating a framework for contributors to put together a great anime and manga resource. But it is poorly designed in many areas. Especially in the lack of clear, consistent instructions and confusing user interface. Dormcat can write all the sticky posts in the world but that doesn't fix the problem.

chris keck
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jagozon



Joined: 09 Jan 2005
Posts: 76
Location: Dallas,Texas
PostPosted: Tue Jan 25, 2005 5:18 pm Reply with quote
Ok, got it, thanks

and i am a n00b to this froum thing,
i looked all over the encyclopedia,trying to find out how to vote,and there was nothing.
I agree with Chris.
Thanks Chris
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dormcat
Encyclopedia Editor


Joined: 08 Dec 2003
Posts: 9902
Location: New Taipei City, Taiwan, ROC
PostPosted: Tue Jan 25, 2005 7:36 pm Reply with quote
chris keck wrote:
You're out of line here. Rather than insulting your users why not provide adequate instructions on how to use the website.

I tried, but there's a line. There had been questions like

"How to add a link in my post?"
"How to add a picture in my post?"
"How to change the color and font size?"
"Where can I check spelling?"
"What are those blackened stripes in posts? How do I read them?"
"How do I save pictures posted by other people?"
...
...
The list goes on. I'll be glad and thankful if you could provide answers to each and every person asking similar questions.

chris keck wrote:
Asking how to vote is not a "n00b" question. Until you have; 1. registered, 2. logged in, and 3. added a title to your "My Anime" list there is nothing on the Encyclopedia page to tell you how to vote on it.

Whoever can post an article on these fora are 1. registered, 2. logged in, and can see

My Anime
add this title to My Anime
Have you seen this?
want to / some / all


located at the upper right corner of the page of any anime/manga. Click on some or all will refresh the page and gives rate option. These are self-explanatory.

ANN is the first website I've participated allowing such rating system, yet I don't remember asking anyone, neither did whoever has made his/her My Anime list public. As far as I know, none of those who asked how to add titles in My Anime has ever made theirs public. Kinda odd, isn't it?

chris keck wrote:
If as you say these are "two of the most notorious n00b questions" why don't you have anything covering them in the FAQ?

The FAQ was intended for everyone, including casual visitors, not specifically to forum participants. In fact, in addition to aforementioned tempest's avatar setup guide, Dan wrote a complete tour about 'My Anime and My Manga' in his "Letter from the Encyclopedist." I admit that those articles are not located in the most prominent place for everyone to see. I'll ask their opinions whether to relocate those articles.

Believe it or not, even if those questions were covered in FAQ, people will still ask such questions because "no one have told me to read FAQ before asking questions."

chris keck wrote:
I commend the creators of the ANN Encyclopedia for creating a framework for contributors to put together a great anime and manga resource. But it is poorly designed in many areas. Especially in the lack of clear, consistent instructions and confusing user interface.

IMHO ANN has the most straightforward user interface I've seen, and I'm not lying or bluffing just because I'm a staff member. If it was not that good I wouldn't spend so much time here and become one.

Speaking of "clear, consistent instructions." You reminded me one of my favorite computer game, Sid Meier's Alpha Centauri. In the easiest (Citizen) level, helping messages pop up and give you suggestions whatever you do, but they don't exist in higher difficulty levels (Specialist and beyond) in order not to annoy veteran players. Technically ANN can't provide a "level selection" functionality, and I don't think ANN is responsible to teach a user from ground zero who knows absolutely nothing about computing and Internet.

chris keck wrote:
Dormcat can write all the sticky posts in the world but that doesn't fix the problem.

Then you should know how frustrated I feel. No matter how much efforts you have invested, people make stupid mistakes. I'm all ears to your solution.

A personal experience: I've been teaching my parents about computer for over a decade. They are both college graduates and use computer daily in their workplace, yet they still double click on hyperlinks no matter how many times I've told them to "double clicks on icons, single click on links and submission buttons." The first few years I was very polite, then I started to raise my voice, then I started yelling. Now I don't give it a d*mn, as long as they don't get charged twice on online purchases and ask me to contact companies to clear things up.
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chris keck



Joined: 22 Dec 2003
Posts: 96
Location: Rhode Island, U.S.
PostPosted: Wed Jan 26, 2005 7:46 pm Reply with quote
dormcat,

dormcat wrote:

A personal experience: I've been teaching my parents about computer...they still double click on hyperlinks no matter how many times I've told them to "double clicks on icons, single click on links and submission buttons."

It’s ironic that you actually use an example of bad User Interface (UI) design to complain about people (your parents) refusing to learn the “correct” way of doing something. There’s no good reason for one type of screen object, icons, to open with two clicks and another type, links, to open with one, except that no one gave it enough thought before it became so engrained that it’s too much trouble to change. (Macintosh OS9 had an option to make icons work like one-click buttons. I guess it never caught on since they dropped it in OSX.) The QWERTY keyboard is the classic example. The “Mom Test” is actually a good measure of how usable a UI is. If it’s simple enough that your mother can use it without help it’s should appeal to just abut everybody.
http://www.economist.com/displaystory.cfm?story_id=3307430

Based on your comments I’d say that you think like a lot of people in the Information Technology (IT) field that “If I can do it it must be easy, if you can’t there must be something wrong with you”. (I admit this is not limited to people in IT, and I'm guilty myself sometimes. Also, most people are guilty of the opposite, “If I can’t do it it must be hard, if you can you must be extraordinary”.)

I’d agree that ANN is one of the best anime fan websites. Unfortunately, that amounts to faint praise since anime sites are usually made by people with much more enthusiasm than skill. And it doesn’t mean that it can’t be made better. There is a Japanese word “kaizen” which means continuous improvement.
改善 http://www.fredharriman.com/services/glossary/kaizen.html
In other words no mater how good something is you should always look for ways to make it better.

I can’t comment on the game that you used as an example of good UI since I’ve never seen it. I’m not sure it would be applicable anyway since I’m talking about website design. I will list three examples of websites that I think are applicable. The thing that they have in common is that they all allow users of varying skill levels to work with huge databases with a minimum of confusion and errors.

The first two are open-source encyclopedias like the ANN Encyclopedia;
Wickipedia, http://en.wikipedia.org/wiki/Main_Page
and,
The Internet Movie Database, http://us.imdb.com/
The third is an online auction site,
eBay, http://www.ebay.com/

If you’re serious about learning about good UI design (and if you’re in IT I hope you are) please check out these resources:
Bruce Tognazzini is a UI zealot: http://www.asktog.com/
One of the best books on user friendly design is “The Design of Everyday Things” http://www.amazon.com/exec/obidos/ASIN/0465067107/ref=pd_sxp_elt_l1/104-2295802-4949528
It’s author is Donald Norman: http://www.jnd.org/

dormcat wrote:
I'll be glad and thankful if you could provide answers to each and every person asking similar questions.

The answer is simple, just provide good instructions, tutorials, Frequently Asked Questions (FAQ), etc. Don't hide important instructions in some obsucre forum post. Put them where people can find them. You'll probably find that the number of errors goes down considerably too.


chris keck
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dormcat
Encyclopedia Editor


Joined: 08 Dec 2003
Posts: 9902
Location: New Taipei City, Taiwan, ROC
PostPosted: Thu Jan 27, 2005 12:04 am Reply with quote
Heck, I shouldn't provide my personal experience, for you've diverted to that instead of my explanation about how easy those procedures (voting, avatar, etc.) are.

chris keck wrote:
Macintosh OS9 had an option to make icons work like one-click buttons. I guess it never caught on since they dropped it in OSX.

Same on Windows 98 and beyond. It's still an option on WinXP.

chris keck wrote:
The “Mom Test” is actually a good measure of how usable a UI is. If it’s simple enough that your mother can use it without help it’s should appeal to just abut everybody.
http://www.economist.com/displaystory.cfm?story_id=3307430

I don't know how well Ms. Ballmer was educated, but after seeing my friend's 4-year-old daughter can operate their DVD player without a hitch I found no reason to waste additional time on those college educated, mentally and physically healthy people, who can't learn how to play DVD in ONE YEAR.

chris keck wrote:
“If I can do it it must be easy, if you can’t there must be something wrong with you”.

That's exactly I tried to avoid, but everything changed after seeing that 4-year-old, and she's just an ordinary above-average girl, not a genius or prodigy.

chris keck wrote:
There is a Japanese word “kaizen” which means continuous improvement.
改善

Laughing Laughing Laughing

chris keck wrote:
I will list three examples of websites that I think are applicable.

Man, you thought that I've never been those places? Just mention their name was enough. And you misspelled Wiki.

This is not a fair comparison. How many full-time staff members are there behind these websites? ANN has about a dozen staff members, and only 2-3 are capable to maintain the technical aspects of the site. Furthermore, no one is full-time.

Let me make this statement once again: no one at ANN is obligated to answer any question, including technical ones. Everyone was volunteered and wishes to create a better environment for anime lovers. However, we are human and we have emotions, although we are trying our best not to let emotions get involved in professionalism. Being frustrated by stupidity again and again will dull even the strongest will and passion.

chris keck wrote:
The answer is simple, just provide good instructions, tutorials, Frequently Asked Questions (FAQ), etc. Don't hide important instructions in some obsucre forum post. Put them where people can find them. You'll probably find that the number of errors goes down considerably too.

Good ideas. I'll let others know, but it may take some time before you see any significant change.

-- Personal thoughts below; does not represent ANN --

Let's have a multiple choice.

A university library is open to public, but young children roam freely in aisles and cry out loud, annoying regular library users. The structure of the old library building makes a "kids area" impossible. With limited budget and manpower, the librarian should:

1. Gather all available staff and resources, including child psychiatrists and educators, to hand out free booklets and adult school lessons on "how to teach your children to behave well in public areas." New people are hired, and projects of current staff are diverted from cataloguing and curating to booklet authoring. Or

2. Demolish current library and construct a brand new building with "kids area" design. Or

3. Enforce age restriction.

End of discussion.
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3793
Location: Montreal
PostPosted: Thu Jan 27, 2005 9:10 am Reply with quote
chris keck wrote:
The answer is simple, just provide good instructions, tutorials, Frequently Asked Questions (FAQ), etc. Don't hide important instructions in some obsucre forum post. Put them where people can find them. You'll probably find that the number of errors goes down considerably too.

chris keck

Great idea! So... does that mean you're volunteering to write the instructions, tutorials and FAQ? Let us know when you have a draft, ok? I'm counting on you! Anime smile
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DemonDarastrix



Joined: 27 Jan 2005
Posts: 1
Location: Lodoss
PostPosted: Thu Jan 27, 2005 8:32 pm Reply with quote
[quote="dormcat"]1. Find an anime title.

2. Log in.

3. At the upper right corder, you'll see several links:

My Anime
add this title to My Anime
Have you seen this?
want to / some / all


Click want to / some / all depending on whether you have watched it completely or not.

4. If you clicked "some" or "all," the message changes to

(some)
This title is in Seen some
So, have you finished this anime?
yes, I've seen all of it
no, but I want to rate it


(all)
This title is in Seen all
Since you have seen this anime, do you want to rate it?

It won't let me!!! It keeps logging me out every time!!!
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dormcat
Encyclopedia Editor


Joined: 08 Dec 2003
Posts: 9902
Location: New Taipei City, Taiwan, ROC
PostPosted: Thu Jan 27, 2005 9:40 pm Reply with quote
DemonDarastrix wrote:
It won't let me!!! It keeps logging me out every time!!!

Since you could login to fora successfully, you don't have to re-login at a specific title. Just find the title through the Encyclopedia and you'll be able to see those choices.

However, we are experiencing server resets (and kicks user offiline) after overloading (often occurs after >400 users online simultaneously), and we are trying to solve it as soon as possible. Before then, please try to login at early morning or late night to avoid network traffic (<300 users online). Sorry for the inconvenience, and please let us know if the problem persists.
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