Forum - View topicHow ANN Was Hacked
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Mr. Oshawott
 Posts: 6773 |
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This is why I never use my telephone number as a password. All that does is make your account more vulnerable to hacking.
In any case, I'm ecstatic that ANN is still in one piece. 
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QuarkboySam
Posts: 18 |
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One of the good things about Japanese cellphones is getting a number transferred to a new sim card is not trivial, and requires forging a form of Japanese identification like a driver's license or passport identical to the users.
Also the company that handles the number transferring approvals is a 3rd party partially funded by the government, and takes a number of days before any number can be transferred. It's inconvenient for consumers but it does make this kind of social engineering much more difficult than in the US... I suspect that eventually the government will step in and add in some more safeguards to this kind of thing. |
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Kougeru
 Posts: 5577 |
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Just gonna note that this technically wasn't a hack then. I'm most surprised that the CSR gave him/her access without proof of identification. And if he/she had proof, that's pretty scary. Either way, you should really push to find out WHY they gave them access. But it wasn't a "Hack". Access was literally handed to them.
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luffypirate
 Posts: 3187 |
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Will you expose the hacker?
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Ashen Phoenix
 Posts: 2940 |
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Took the words right out of my mouth. I'm so sorry this happened and I'm relieved it hasn't caused more harm. ANN is by bar my favorite anime news site and the community built around it is wonderful. You guys have done so much. |
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SejinPK
Posts: 129 |
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I'm sorry that all of this happened. It really sucks. But, it's great that you were able to get your stolen accounts back, and that you'll be able to get your domain back as well. This .cc replica website is really handy. Is it the result of lessons learned from a previous hack?
I'm not very well-informed about these things, so this may sound like a dumb question, but what would a hacker gain by stealing domains, especially for a relatively small and obscure operation like ANN? It seems particularly odd to me since they didn't steal user information, though I guess that could be because they were headed off quickly enough by ANN's recovery efforts. |
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CatSword
 Posts: 1489 |
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Someone with way too much time on their hands who had something against ANN and wanted to cause trouble. They did nothing with the domain other then play some vulgar Soundcloud song on the main page. |
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Joe Carpenter
 Posts: 503 |
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Why was Zac's Twitter suspended? Does that have something to do with this?
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Calico
Posts: 383 |
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The hacker got into his account and tweeted violent threats of some kind on it so it would be suspended. Zac talked about it in the previous thread. Though it's good to know exactly how all this happened now. I'm glad that no passwords/user information was compromised by the hack. Last edited by Calico on Fri Aug 11, 2017 7:38 pm; edited 1 time in total |
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Key
Moderator
 Posts: 18436 Location: Indianapolis, IN (formerly Mimiho Valley) |
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He explained in a post in a different thread that the hacker was using it to make threatening statements, and by standard policy Twitter suspends any accounts used that way. |
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Zin5ki
 Posts: 6680 Location: London, UK |
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At least the cause was identified! From an operational perspective, the consequences were mitigated swiftly without any obvious detriment to the current convention coverage.
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AnimeLordLuis
 Posts: 1626 Location: The Borderlands of Pandora |
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Hard to believe that this whole fiasco happened because of one CSR. Just goes to show that you can't find good help nowadays.
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Zimmer
Posts: 199 |
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Razor/Edge
Posts: 607 |
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Maybe social settings, but not with those that actually work in IT (such as myself). The overuse of the word "hack" is one of my personal pet peeves. This really shouldn't be considered a "hack". As the other guy said, this was a security failure on the CSR's part that lead to information being freely given to them. This didn't require any coding or brute force methods of password entry. With that bad of a customer service representative, anyone who knows how website domain registry works could have done this. |
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Tempest
 I Run this place.ANN Publisher  Posts: 10455 Location: Do not message me for support. |
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Personally, I agree with Zimmer. However I know many people wouldn't consider this a proper "hacking," which is why I initially put "hacked" in quotation marks in the TL;DR section, but during the editing process TL;DR was moved to the bottom (I still think it should be up top). I'll add quotes somewhere else. TL;DR: I have no interest in debating people's definition of "hacking." |
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