Forum - View topicI'm not receiving Topic Reply Notifications
|
|
| Author | Message | ||
|---|---|---|---|
|
Whearn9999
Posts: 211 Location: Texas City TX |
|
||
|
I have not been recieving any e-mail notifications for the past 2 days. I've checked my profile and the notify option is turned on. They are not being caught by my spam filter either.
Am I the only unfortunate person with this problem? Or is it a problem with the website? Please help. EDIT: Just to add: I'm using AOL Highspeed cable with Windows XP. I recently renewed my subscription to Norton Personal Firewall, but it has nothing to do with e-mail. Last edited by Whearn9999 on Fri Mar 09, 2007 5:03 am; edited 1 time in total |
|||
|
|||
|
Whearn9999
Posts: 211 Location: Texas City TX |
|
||
|
I just need to know if this is an issue with the website, or if not, I can investigate other possible reasons. Thank you.
|
|||
|
|||
LightYagami
 Posts: 257 Location: around the midwest |
|
||
|
How do you check your e-mail(outlook. thunderbird, etc.)? It might be possible that depending on where your e-mail is coming from(yahoo, msn, google, hotmail, etc.) that they are regarding it as spam and therefore not allowing it to get to your inbox.
|
|||
|
|||
|
Whearn9999
Posts: 211 Location: Texas City TX |
|
||
|
I have AOL and there is a spam folder that collects any email that it thinks may be spam. That way I can look it over in case something isn't spam. It was the first thing I checked. The email address that ANN uses to send the messages is saved to my address book, so it shouldn't even be considered as spam. If none of the tech people on ANN have any advice or suggestions, I'll probably call AOL cust service to see if they can help. Thanks for your interest in my plight.
|
|||
|
|||
Tony K.
 SubscriberModerator  Posts: 11430 Location: Frisco, TX |
|
||
|
Have you checked the thread itself? When you reply to threads, there's a little box you click that says "Notify me when a reply is posted." Back when I used this feature, I would forget to click on it a lot of the time and never recieved notifications. Then again, I'm not sure if it becomes automatic if you already have the option turned on through your profile anyway (I've since turned it off to reduce clutter).
|
|||
|
|||
|
Whearn9999
Posts: 211 Location: Texas City TX |
|
||
Yes, I do have that option turned on in my profile. Consequently, that box is automatically checked at the bottom. Just in case, I have been looking to make sure it is checked. I'm going to call AOL tonight......crosses fingers.... |
|||
|
|||
|
Whearn9999
Posts: 211 Location: Texas City TX |
|
||
|
Ok, I just called AOL and they assure me that nothing is being blocked.
Is ANN still using [email protected] as the email sender? Or did it change? |
|||
|
|||
NGE1113
 Posts: 1081 Location: Alexandria, VA. |
|
||
|
I've also been having this problem for about a week now. I no longer use AOL, but I stll use its webmail services. The circumstances are similar to Whearn9999's (notify upon reply is activated, no problems with the settings on my spam filtering). I doubt my ISP is the cause, since Whearn9999 uses a different one from mine (which at the moment is James Madison University). Methinks AOL's e-mail service is acting a bit buggy at the moment, so I'm going to go ahead and redirect notifications to another e-mail address to see if this is indeed the case.
EDIT: I registered for a Hotmail account, and I'm receiving topic reply notifications again. It seems quite probable that the problem is with AOL's e-mail service, after all. |
|||
|
|||
|
Whearn9999
Posts: 211 Location: Texas City TX |
|
||
|
Ok, well I called AOL again and referred to NGE's situation of how switching to a non-AOL email address fixed the problem. That prompted them to send a report to their server techs. So, I'll give it a couple days. He also suggested I re-install my AOL software to see if that helps too.
|
|||
|
|||
|
Dan42
Chief Encyclopedist
 Posts: 3791 Location: Montreal |
|
||
|
Sorry for taking so long. I just checked the server's mail queue and it is filled with undelivered messages, most of them for aol.com addresses (49 for Whearn9999!) The server tries to resend mails every 30 minutes, so as NGE1113 said I think this is an AOL problem.
|
|||
|
|||
|
Whearn9999
Posts: 211 Location: Texas City TX |
|
||
Thanks for the info I'll give AOl a couple days to straighten their stuff out before I start rolling their heads.
|
|||
|
|||
 |
All times are GMT - 5 Hours |
|
|
|
Powered by phpBB © 2001, 2005 phpBB Group